TCM helps clients increase their visibility and control over outsourced U.S. projects, enabling them to retain or transition to us the desired level of project management and technical oversight. We work with the client to complete a detailed project plan including project scope and schedule and a governance model based on performance SLA’s and contractual terms and conditions. We develop and leverage a detailed resource plan that drives the deployment of a dedicated project manager and all the project resources needed to ensure our success on a local, regional or national basis.
We offer flexible pricing options including fixed monthly, time & materials and unit based. TCM is fully accountable to achieve mutually agreed upon SLA’s that measure delivery quality, speed and price-performance, retention and client satisfaction.