SOURCING TECHNIQUES UTILIZED TO IDENTIFY AND RECRUIT
Pipeline of best-in-class technologists through 24X7 technology investments and centralized recruiting organization relevant to customers’ requirements
Sourcing and recruiting preference is given to those technologists that TCM knows with previous experience on TCM assignments through “Who Do We Know” prior consultant reutilization program and daily recruitment efforts
Leverage TCM’s up-to-date internal CRM database of 9+ million technology professionals nationwide based on customers full specification for best match
Connecting through professional and social media networks with technologists and user groups
Proactive consultant recruitment pipeline and Hotlists
Launch targeted email marketing campaigns to prospective technologists
Networking events and user groups
TCM Referral program
Partnerships with TCM qualified and approved suppliers for niche skills
CUSTOMER ACCOUNT MANAGEMENT EVALUATION
Account Manager evaluates all information presented by the recruiter for further qualification directly with candidates prior to being presented to TCM customer
A minimum of two current managerial/supervisory references are conducted on all candidates
Background, drug and credit checks performed in accordance with customers pre-employment criteria
Written evaluations performed when more extensive technical verification is deemed necessary
Peer Evaluation: Current TCM consultant may evaluate candidate, if applicable
Confirm availability for interview with hiring manager
CONSIDERATION FOR ASSIGNMENT
Professional summary and resume presented addressing technologist(s) qualifications/experience as they relate to the specifics of the client’s job requirement, hourly rate and/or salary, current location, interview availability, potential start-date availability, and all other required customer criteria requested
Client to provide due diligence for technical interview, task assessment, and performance expectations for successful assignment
Client interviews are scheduled for selected best fit technologists
SELECTION PROCESS
References are re-visited by TCM/Client Account Manager
Client approval and offer extended
ONBOARDING
Drug screen
Criminal background check
Credit history
Optional pre-employment screenings at client request
TCM supplies customized orientation package to each consultant
Required compliance documentation is collected via Web Portal
TECHNOLOGIST AND CLIENT CARE PERFORMANCE MONITORING AND RETENTION
Day 1 training and orientation performed
Provide customer-specific playbook on expectations prior to first day of assignment
Speak and/or meet with consultant on first day of assignment
Follow-up call with customer manager that the technologist is reporting to establish follow-up process during the length of assignment and confirm all manager expectations once again for consultant successful performance
Perform consultant performance reviews with manager at the end of their first two weeks and then periodically throughout the term of the assignment
Technologist will provide assignment status reports monthly to customer manager and TCM representative
End of assignment consultant evaluation requested from customer manager
Market technologists to other customers that require same type of consultant qualifications and experience