The Computer Merchant Ltd. (TCM) is a veteran-owned, national provider of technology staffing services and workforce solutions that meet the unique needs and demanding expectations of Fortune 1000, SMB commercial and public sector clients across the U.S. Over the last five years, we’ve successfully deployed over 12,500 consultants on long term, mission critical assignments at a long list of prestigious and demanding companies, including 12 of the Fortune 100, 34 of the Fortune 500 and over 150 industry-leading large and SMB clients.
Over 38 years, we’ve built a competitive advantage based on the following proven strengths and core competencies.
Veteran-Owned, Privately Held, 100% U.S. Focused
We are fueled by our core values of integrity, accountability and results and driven by what is in the best long-term interest of our clients, not the quarterly best interests of shareholders.
Optimal Mix of Focus, Size, Quality and Flexibility
TCM is a pure play technology staffing services and workforces solutions company. We’re large enough to invest for the long-term success of our business relationships, to compete vigorously for your business and to earn your trust and confidence as a “go-to” delivery partner. We’re small enough to listen to your needs, align with how you want to do business and customize our key processes to engage seamlessly with your team to deliver the talent you need with the quality, flexibility and agility you expect.
Exceptional Service Quality as Measured in Rating of #1 or #2 Top Performing Supplier
We bring a track record of excellence and a performance-based commitment to client satisfaction that is embedded in our company DNA, culture, people, systems and key processes. We are consistently a top performance rated supplier across the majority of our client staffing programs. Examples of our performance include:
- Leading Fortune 200 Medical Device Manufacturer – top-rated U.S. SOW delivery partner
- Global Fortune 250 Technology Services Integrator – #1 rated U.S. supplier
- Leading Fortune 300 Global Commercial Bank – #2 rated U.S. supplier
- Global Fortune 500 Hotel & Resort Company – #1 rated U.S. supplier
- Top 15 U.S. Retail Bank – #1 rated U.S. supplier
First-to-Market and Industry-Best Centralized Recruiting and National Delivery Platform
TCM built the industry’s first, most scalable centralized recruiting and national delivery engine to ensure a superior level of precision, quality, speed and price performance for our clients measured by on-time, on-budget performance and results. TCM pioneered this model in the early 1980s to meet the multi-region delivery needs of our early Fortune 1000-class commercial clients with diverse geographic profiles. Since then, we have scaled, perfected and optimized this platform with major investments in highly trained and skilled personnel, leading edge systems and enabling technology and scalable and repeatable processes to create an unmatched delivery experience for our clients.
Beginning in the economic downturn of 2008, the centralized model became increasingly embraced by many IT staffing companies as the better alternative to high-cost, branch office delivery models as these companies attempted to reduce their fixed cost structures. Today, these companies continue to face significant challenges in aligning this recruiting model change with the required changes they must make in their operating processes, culture and organizational structures. We maintain a significant competitive advantage in this area because TCM’s entire business model, structure, organization and operational processes were built from the very beginning to work together as a cohesive and complete solution.
Technology – Skillset – Industry – Geographic Alignment
We work hard to learn your business, organization, culture, service delivery expectations, technology environment, key processes and technical and functional resource needs. This knowledge and understanding is then baked into our recruiting, vetting and delivery model for success in order to meet or beat your expectations as your “go-to” partner. We bring in depth on-the-ground knowledge and experience across 48 states and every region of the U.S.
Powerful Set of Complementary IT Service Offerings
TCM has taken a client-driven approach to extending our core service offering, Contingent IT Staff Augmentation into additional high-value staffing services and workforce solutions. These include Direct Hire (FTE) Services, Contract-to-Hire Services, Project Team Solutions and Managed Services Programs (MSP). Each of these services and solutions is tailored to meet the needs of each client in a seamless and customizable manner and will scale to meet the needs of a Fortune 1000-class business.
Innovation and Investment in Leading Edge Systems and Enabling Technology
We learned early on that in order to compete against billion dollar companies with endless amounts of people and resources, that we must always maintain a significant advantage in how we employ technology to scale and strengthen and customize our delivery for our clients. Today we utilize a broad array of internally developed systems and integrated commercial 3rd party applications to optimize our talent sourcing and assignment management, onboarding and off boarding, strict client regulatory compliance, supplier vetting, and track real-time industry competitive rates by skillset and location.