Client Testimonials

See why The Merchant Company is the best IT Staffing company around. We bring over 30 years of IT staffing experience across numerous industries. Don’t take our word for it, see what our customers say about our IT recruitment services.

 

I think  you have worked with me for long enough to know that it takes a lot to impress me but your consultant has what I need and I love his personality.  I think he would be a great fit.

— Director of IT Operations, State Government Office of Housing and Economic Development

 

I have been working with my account executive at TCM since 2011.  In just a few short months, he and I have developed a strong partnership in every sense of the word.  What makes him so successful is his ability to understand my hiring requirements.  He gains this insight by asking the right questions, truly listening to my needs and only present highly qualified candidates that hit the mark every time.  He understands the stressful environment we are working in and goes above and beyond to unburden me of administrative tasks by quickly and thoroughly on-boarding new contractors.  I appreciate his unwavering support and assistance and hope to work with him for many years to come. 

— Technical Hiring Manager, Financial Services Industry.

 

TCM’s team performance has been superb. They consistently works long hours, weekends, and do whatever it takes to get the job done. The team has established themselves as the experts with the new system. Their research skills and knowledge of the testing tools have been invaluable. They are directly supporting the client by traveling to the client’s site and assisting with their UAT testing tasks as well as assisting in the identification and diagnosis of defects.  Specific testing metrics had to be met within SIT to allow our client to move into UAT including test cases executed, test case success percentage, etc. Responsibility of test team to complete SIT, by executing test cases and identifying defects prior to client beginning UAT.

Healthcare Industry, Technical Manager

 

I have worked with The Computer Merchant since 2010.  As a resource manager, I have come to rely on TCM to deliver the majority of our contractors because I can count on them.  TCM is our workhorse, the team is very efficient and effective in securing the right resources including technical, hard-to-source, niche skill sets and delivering them in a timely manner.  TCM has proven to be very flexible and able to quickly address and resolve any resource or billing questions that arise.

 Resource Manager

 

The account team at TCM understands the federal contracting business environment and have a strong technical understanding of the IT infrastructure business and the skill sets required.  TCM has supported our staffing requirements for several public sector programs, they have consistently and quickly provided well-qualified candidates.  The Computer Merchant provides excellent customer service – they are responsive, professional, and always willing to go the extra mile. 

— Federal Resource Management Director

 

TCM’s team worked very hard on the project for many weeks, testing endlessly and spending a lot of time in the war room as a part of our team.  They were also on the ground for the weekend of the cut over.  Their efforts were very appreciated by both the development teams as well as the business. 

— Hospitality Industry, Technical Lead

 

I have utilized The Computer Merchant extensively over the past 3 years.  My staffing needs are immediate and require high-level skills and TCM is always very responsive, experienced and able to deliver the right skills in a cost effective manner.  I view TCM as a trusted partner and I look forward to continuing our partnership well into the future.

— Senior Program Manager, Public Health Services Division

 

Thank you to you and your team for the assistance you have provided in our search for Application Support Specialists.  I know we’re still in the interview and selection process, but TCM has been a great help in recruiting and presenting some solid candidates for our new Banking Solutions team. Just wanted you to know how much you all are appreciated and I have enjoyed working with you. 

— Financial Applications Industry, Technical Resource Lead.

 

I wanted to thank you both again for your assistance in finding resources for the Migration Rollout. I gave you very specific requirements for people with specific skills.  In all cases, you delivered top quality individuals. Because of this, the project was a success and we actually completed it on time and with fewer resources then initially thought.  The team migrated all data to the new system.  Thanks again for all your help in making this portion of the project a success.  

— Director/Technical Lead, Hospitality Industry

 

Turnaround time has been very good. Very qualified candidates and always priced under rate card….They are very easy to work with and very flexible. A true partner…

— Technology Industry, Lead Technical Manager, Central US.

 

I’d like to take this opportunity to express my sincere gratitude for the outstanding work provided to HCIS during the HQ PRIME implementation by our PM and his team. As you may be aware, this was a very large undertaking. We removed approximately 3,093 legacy devices from our infrastructure and a variety of more than 28 different vendor toners totaling almost 2,892 kits. Also, while this was occurring, we installed approximately 715 PRIME network printers.

Thanks to our PM’s leadership, quality, and efficiency of the work performed under his guidance, we turned around 180 degrees a project that was headed in the wrong direction to become a successful endeavor.

I am proud to have been associated with this effort and the team and we sincerely appreciate the service provided to our organization by TCM and their PM team in particular.

— Program Manager, IT – USPS HCIS

 

I wanted to write a brief thank you to the staff at TCM for your assistance locating candidates for two high profile roles for the vertical IE. Of the five candidates presented to the IE, three came through your delivery team. Thanks again for all of your support and your willingness to consider non-traditional sourcing.

— Strategic Demand Management, World Sourcing Capabilities – IT Integrator

 

TCM has supported ITIS in the staffing of several NPS programs, including the recently awarded TSA ITIP program.  They have consistently performed very well, providing highly qualified candidates very quickly. The account team provides excellent customer service – they are responsive, professional, flexible and willing to go the extra mile.  They kept candidates “warm” during long contract protest periods, ensured personnel clearance paperwork was completed, and worked evenings and weekends to quickly fill positions. The account team understands the federal contracting environment and have a strong technical understanding of the IT Infrastructure business and the associated skill sets required.

— Resource Management Director – IT Integrator

 

TCM has provided me with a streamlined process to identify and hire highly qualified candidates for a wide range of technical competencies across the United States.  TCM typically provides candidate resumes within 24 hours of my requirements submissions, consistently providing me an excellent selection of quality candidates with the appropriate skill set.  The TCM Account team is nothing less than extraordinary; they are total professionals with detailed knowledge of our company and are always there to provide the necessary guidance and assistance when required.

— IT Integrator Managed Desktop Services Lead, Diversified Accounts

 

Over the past 5 years I have worked closely with TCM to help me deploy specifically qualified Project Management consultants, and they have been instrumental in our success on many PMO initiatives as a result.  TCM has a thorough understanding of our business and they have always been able to consistently meet my needs.

— National PMO Director

 

I would like to take this opportunity to express my gratitude for the work provided to my account by the team at TCM.  They helped my team staff over 120 openings in a 30 day window which helped us meet our client delivery goals.  TCM was responsive, quick and committed to our success.

— IT Integrator National SDM

 

As a PMO Manager, I have worked with TCM for over two years and what I have appreciated most has been their speed of delivery and quality of consultants.  They have given me choices and understand our business.

—Service Manager – Urenco – USA

 

Thank you for your support over the last few months.  I am very pleased with the two subcontractors you have provided.  They are both proving to be great additions to my team.  I continue to be very satisfied with the service I get from the Computer Merchant.

—Manager – Platform Services

 

Just wanted to drop a line to say thank you for the great work that you have done in providing us resources for the 4 different geographic areas in which we provide the refresh work for Motorola Solutions. While I haven’t worked with The Computer Merchant in the last 3 years and I wasn’t looking forward to a change in providers I have to say that I was pleasantly surprised. Both you and Shauna were very flexible and available to help me with all the last moment changes requested by the project team.

—Managed Desktop Services Lead

 

Thank you for your help in fulfilling a number of staff augmentation requests that come to me as short notice from my customers. I sincerely appreciate how quick you respond and the quality of candidates you provide. Your responsiveness and communication is very much appreciated.

I especially appreciate your willingness to work with me to get the hourly rates to where they need to be, being mindful of what our “upper end” is.  I plan on following up with the candidates you emailed me right away.

We have many more opportunities ahead for the both of us.  Any additional suggestions you may have how to better work together would be welcome.

Again, thank you so much for your help. I greatly appreciate the assistance you have provided me throughout this process.

—Service Executive – Professional & Technical Services – IT Integrator

 

Thank you to you and your team for the assistance you have provided in our search for Application Support Specialists in Norcross. I know we’re still in the interview process, but TCM has been a great help in recruiting some solid candidates for our new Level 1 team we are building in Banking Solutions Support. Just wanted you to know how much you all are appreciated and I have enjoyed working with you!

—Recruiter – Digital Channels

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